Some users are used to estimate work in hours, others use story points in accordance with agile principles, but some companies don’t really estimate work, at least not each and every task.
ActivityTimeline provides a great alternative to estimation in hours or story points. With its help, users can simply calculate the workload by the number of issues.
Such estimation type can be useful for:
Small organizations without huge projects and staff
Companies which don’t estimate tasks (e.g. when each task is more or less the same)
Support team, where very often employee’s workloads are measured by the number of completed tickets.
As was mentioned previously, ActivityTimeline may show workload in the number of tasks and it’s not necessary to have estimates.
You can choose from the “Issues per Day” mode in the dropdown and after that, the workload indicator will change to the er of the assigned issues. They can be red if a person is overloaded or green if everything is okay.
In order to set the number of tasks, users should complete in a day, go to the Configuration menu > Workload Indicator > Tasks per Day > and set the needed number.
You can also set the number of issues on the individual level. Configuration menu > Users > Choose the needed User and click Edit > Set the Number of Tasks.
Users may create a Resources Workload Report based on the number of issues.
Check out more useful Tips&Tricks here.